Business

Unleashing Hospitalities Secret Weapon, Loyalty

Join us for Brunch at Brewdog Waterloo on 29th June

May 8, 2024
Want to learn how to create a business that builds upon itself year after year?

Join us to network with industry peers and enjoy brunch provided by Brewdog in their iconic new site in Waterloo Station,

Come along, listen to our panel of experts, and meet your peers as we reveal how to unleash the hospitality industry's secret weapon, loyalty, hosted by Paytronix.

The cost of living increased sharply across the UK between 2021 and 2022. The annual inflation rate reached 11.1% in October 2022, a 41-year high, before easing in subsequent months. It was 8.7% in April 2023. It's tough going out there; add the current headwinds to the challenge of customer retention; With so much choice, how do we keep our guests returning for more?

As a hospitality operator, you are tasked with retaining your present customers and acquiring new ones. Your loyalty program needs to make it easy for you to enroll more guests, capture more data, and trigger more repeat business, so come along on June 29th to Brewdog in Waterloo, grab a late breakfast, reconnect with industry friends, and make some new connections.

Joining us on the day will be Charles Gray, CRO from Paytronix, Ruth Carpenter, Head of Marketing, Pizza Pilgrims & Sarah Mcdermott, Director of Marketing at Brewdog Bars.

Our panel is going to discuss,

  • The potential challenges or barriers in adopting and implementing a digital loyalty or subscription program, both from a technical and organisational perspective
  • Growing new business through loyalty, digital marketing to the masses, and creating raving fans.
  • Building loyalty through e-commerce
  • What emerging technologies or trends will influence the future of digital loyalty programs in the hospitality industry, and how is the industry adapting to these changes (AI, for example)
  • What role will data play in shaping and optimising digital loyalty programs, and how can businesses leverage customer data to create more personalised experiences?
  • Sharing best practices, and specific examples of how digital loyalty/subscription programmes & campaigns can positively impact customer retention and increased revenue.

And much more.....

Your regular customers create 80% of your future revenue. Grab your seat, and secure your future revenue for 2023 and beyond.

Grab your FREE seat here...