Labour & Workforce Management
Do you have an automated scheduling system?
Labour & Workforce Management
Is payroll processing fully integrated with your systems?
Labour & Workforce Management
Can staff swap shifts digitally without manager approval?
Food Waste Reduction
Do you have a system for tracking food waste?
Food Waste Reduction
Are portion sizes and waste measured consistently?
Cost Control
Do you track food and beverage costs in real-time?
Cost Control
Is cost analysis automated?
Cost Control
Do you have a BI tool to create dashboards?
Inventory Management
Does your inventory system integrate with your POS?
Inventory Management
Are supplier orders automated?
Operations & Efficiency
Is your POS integrated with key systems and is it cloud based?
Operations & Efficiency
Do you have Order & Pay at table?
Operations & Efficiency
Are digital checklists used for daily tasks?
Finance & Payments
Do you use automated financial reporting?
Finance & Payments
Can you access your income on the same day?
Finance & Payments
Do you have 4G back up for payments?
Finance & Payments
Do you accept contactless and mobile payments?
Team Training & Development
Is staff training digital and accessible remotely?
Team Training & Development
Do you use e-learning or online training modules?
Team Training & Development
Can you communicate with your team without having to send to a third party app?
Team Training & Development
Can staff access training on-demand?
Connectivity & IT Infrastructure
Do you have a reliable high-speed internet connection?
Connectivity & IT Infrastructure
Is your guest Wi-Fi separate from operational Wi-Fi?
Connectivity & IT Infrastructure
Do you use cloud-based software for operations?
Connectivity & IT Infrastructure
Do you have cybersecurity measures in place?
Marketing & Customer Engagement
Do you have a digital loyalty program?
Marketing & Customer Engagement
Do you track customer spending habits?
Marketing & Customer Engagement
Are marketing campaigns automated?
Marketing & Customer Engagement
Can customers leave feedback digitally?
Delivery & Takeaway
Do you use a digital ordering system for delivery?
Delivery & Takeaway
Is delivery integrated with POS?
Delivery & Takeaway
Are third-party delivery platforms integrated?
Reservations & Guest Experience
Do you have an online booking system?
Reservations & Guest Experience
Can customers modify reservations digitally?
Reservations & Guest Experience
Is table management automated?
Queue Management & Customer Flow
Do you have a digital queue system?
Queue Management & Customer Flow
Is self-ordering available for customers?
Compliance & Security
Are compliance records stored digitally?
Compliance & Security
Do you use automated health and safety checklists?
Compliance & Security
Are food safety & temperatures tracked digitally?
Compliance & Security
Are GDPR and data privacy policies in place?
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Tech Check Results
Overall Score @[score]%

Highly Optimised

Well-integrated tech stack with effective automation and data-driven decisions. Continue monitoring innovations.

Well Managed, Needs Improvements

Functioning tech but with efficiency gaps. Focus on optimization and implementation planning.

Moderate Risk, Review Needed

Partial digital adoption with outdated systems impacting operations. Prioritize category improvements.

High Risk, Urgent Action Needed

Ineffective tech stack causing operational issues. Consider consulting help for transformation.
Labour & Workforce
Score @[labour]%
Fully automated systems

Your workforce scheduling, payroll, and team management are seamless, reducing admin time and labour costs

Partial automation

Some workforce processes are digitised, but gaps exist, leading to manual interventions and inefficiencies.

Major inefficiencies

Workforce management is inconsistent, with scheduling conflicts and payroll errors slowing down operations.

Mostly manual management

Staff scheduling, payroll, and workforce tracking are all manual, leading to wasted time and higher costs.

Food Waste
Score @[waste]%
Effective tracking & automation

AI-powered tracking ensures accurate stock control, reducing food waste and improving sustainability.

Basic monitoring

Some manual tracking or reporting is in place, but insights are limited, leading to occasional over-ordering.

Limited tracking

Food waste tracking is inconsistent, with no predictive tools, increasing unnecessary waste

No structured system

Food waste is not monitored, leading to significant financial losses and sustainability concerns.

Cost Control
Score @[cost]%
Real-time tracking

Costs are tracked instantly with automated financial reports, giving full visibility and control.

Some management tools

Financial tracking exists, but manual reporting and delayed insights reduce accuracy.

Inconsistent control

Budgeting and expenses are managed reactively, leading to unexpected costs and inefficiencies.

Poor financial oversight

No structured cost control leads to cash flow issues and uncontrolled spending.

Inventory Management
Score @[inventory]%
Automated tracking & ordering

Stock updates in real-time, avoiding over-ordering and shortages.

Partial automation

Some digital tracking exists, but manual stock checks and ordering delays still occur.

Limited integration

Inventory is tracked but not connected to sales data, increasing the risk of stock mismanagement.

Manual tracking risks

Inventory is tracked manually, leading to frequent errors, waste, and financial loss.

Operations & Efficiency
Score @[operations]%
Smooth digital processes

All key operational tasks are automated, reducing bottlenecks and improving efficiency.

Some automation

Digital tools are in place, but gaps in system integration create inefficiencies.

Manual task bottlenecks

Staff rely on manual workflows, slowing down service and increasing errors.

Not optimized

No automation, heavy reliance on manual processes, impacting both productivity and customer experience.

Finance & Payments
Score @[finance]%
Fully automated processes

Accounting, payroll, and expenses are all integrated, ensuring accurate financial tracking.

Good automation

Some processes are automated, but manual steps in reporting or payments still exist.

Fragmented tracking

Finance management lacks real-time insights, leading to cash flow issues and inaccuracies

High risk of errors

Financial data is manually recorded, leading to high risks of mistakes and compliance issues.

Team Training & Development
Score @[training]%
Full digital system

Training is fully online and on-demand, ensuring quick onboarding and continuous learning.

Basic systems

Some digital training is available, but limited tracking and accessibility reduce effectiveness.

Inconsistent training

Training methods are outdated and unstructured, leading to gaps in staff knowledge.

No structured system

No formal training plan, making staff development slow and inconsistent.

Connectivity & IT Infrastructure
Score @[it]%
Secure, cloud-based

Your IT setup is fast, secure, and fully cloud-integrated, ensuring reliability and scalability.

Some cloud solutions

Cloud tech is partially in place, but security risks and connectivity issues remain.

Outdated systems

Slow or unreliable IT infrastructure limits efficiency and security.

Poor infrastructure

Systems are outdated and vulnerable, leading to operational and cybersecurity risks.

Marketing & Customer Engagement
Score @[marketing]%
Automated CRM

AI-powered marketing tools provide targeted customer engagement and loyalty automation.

Basic automation

Some digital marketing tools exist, but they are not fully optimised.

Inconsistent efforts

Marketing campaigns are run manually, making them ineffective and time-consuming.

No structured approach

No CRM or digital marketing strategy, leading to low customer retention.

Delivery & Takeaway
Score @[delivery]%
Integrated systems

Online orders, POS, and delivery partners are fully connected, ensuring seamless operations

Basic digital ordering

Digital orders are in place but not fully automated, leading to manual steps.

Not fully optimized

Orders are digital but don’t integrate with stock, kitchen, or delivery tracking.

Poor integration

No delivery tech, leading to errors, delays, and lost revenue opportunities.

Reservations & Guest Experience
Score @[reservations]%
Full online system

Bookings are fully digital, automated, and optimised for guest experience.

Some automation

Online booking exists but lacks integration with POS or CRM.

Manual processes

Reservation management requires manual updates, leading to errors and no-shows.

Outdated system

No online reservations, making it difficult to manage guest bookings.

Queue Management & Customer Flow
Score @[queue]%
Digital management

Customers can join waitlists, self-order, and receive updates automatically.

Basic tech

Some digital tools exist, but queue handling isn’t fully automated.

Limited automation

Guests must check in manually, increasing wait times.

No solutions

No system to manage queues, leading to frustration and lost business.

Compliance & Security
Score @[compliance]%
Full digital tracking

Compliance, food safety, and audits are fully automated, with real-time reporting and alerts ensuring nothing is missed.

Mostly digital

Most compliance processes are digital, but some manual tracking remains, increasing the risk of errors.

Partial tracking

Some compliance records are digital, but key areas like food safety, audits, or GDPR compliance are still manual, creating inefficiencies.

High risk exposure

Compliance tracking is manual or non-existent, putting the business at risk of fines, legal issues, and safety violations.

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