Sentiment Search
Customer Feedback Insights. Competitor Benchmarking. Improve Ratings.
Sentiment Search provides marketing, operations, guest experience and culinary teams with a range of industry-specialised customer feedback insights derived from review platforms, social platforms, delivery platforms and any a number of other customisable data sources.
These insights can be used to benchmark every aspect of a business against competitors, pinpoint weaknesses and enable businesses to ultimately improve online ratings and customer loyalty.
Apart from the unmatched customer sentiment detail, Sentiment Search also tracks a business's competitors and identifies relative strengths and weaknesses (on a brand-level, region-level and unit-level).
Sentiment Search also offers a sophisticated Chat-GPT powered review-reply feature that has reduced the time businesses spend replying to reviews by 90%. Their dashboard is designed for ease of use. They recently launched a chatbot that enables business's to get answers to the most complex questions and insights within a few seconds.
Request a demo and never look back.
Connect with Sentiment Search
Want to learn more or start a conversation? Reach out through any of the channels below.
