Podcasts

Welcome to the Tech On Toast podcast! In this episode, host Chris Fletcher is joined by Sachin Vasani, founder of INSY, as they dive into the world of hospitality technology and marketing. Sachin shares his unique journey from a social work background to becoming an entrepreneur in the tech space, highlighting the challenges and triumphs along the way. Discover how INSY is revolutionising the way independent restaurants attract, convert, and retain customers through innovative marketing systems that integrate online ordering, customer communications, and digital loyalty.

The episode features special guests Jessica Walton and Darren from Yumpingo, a platform focusing on customer feedback and continuous improvement in the hospitality sector. They discuss the importance of accurate data, customer feedback, and their service integrations. We also dive into how Yumpingo helps restaurants like Molly's and brands in Scotland streamline operations and enhance customer experiences.

Dining out is no longer just about great food—it’s about personalization, transparency, and digital discovery. With 35% of diners having restrictive diets and TikTok overtaking Google for restaurant searches, restaurants need to evolve to stay relevant. This week, we sit down with Ewan Phillips, CEO of "And it Has", to explore how technology is transforming menus, making dining safer, and helping businesses connect with the modern food-conscious customer.

What does it take to run a smooth, tech-driven hospitality business in 2024? Why is reliable, integrated technology critical for growth and guest experience? How can the right payment solutions help operators avoid downtime and lost revenue? In this episode of the Tech on Toast Podcast, Chris Fletcher is joined by David Kirby (IT Innovation & Project Manager, Young’s Pubs) and Hans Arthur (Enterprise Sales Manager, Dojo) to discuss the importance of robust, dependable technology in hospitality.

The episode features a special guest, Dani El Zein, founder of Supy, who shares her journey from running a restaurant to developing a comprehensive back-office system for procurement, inventory management, and business analytics. Danielle highlights how Supy simplifies inventory tasks, reduces human error, and provides valuable business insights that lead to significant cost savings. Tune in to learn how AI and other advanced features in Supy are revolutionising the hospitality industry.

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of AI recruitment with two incredible guests, Ed Goodwin and Ed Grimes from Talent Unlimited. If you're in the hospitality industry or just curious about how technology is transforming recruitment, this episode is a must-listen!

In this episode, we explore how ZenZap is revolutionizing the way teams communicate, especially in the hospitality industry. If you've ever felt overwhelmed by endless email threads, WhatsApp groups, and sticky notes, this episode is for you!

In this episode of the Tech On Toast podcast, I had the pleasure of speaking with Carl Orsbourn a prominent figure in the hospitality tech industry. Carl has an extensive background, having spent 18 years with BP in the retail space before transitioning to the world of ghost kitchens and restaurant technology. He co-authored the influential book "Delivering the Digital Restaurant" and its follow-up, "The Path to Digital Maturity."

I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of logistics and delivery with Patrick Eve, the Head of UK at Nash. If you’re in the hospitality or retail sectors, this episode is a must-listen!

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with Jules Smith, co-founder of Blend. If you’re in the hospitality industry or just interested in innovative training solutions, this episode is a must-listen!

We discuss the challenges faced by the hospitality industry, especially in the wake of recent events, and how Orderpay's innovative solutions are helping restaurants improve efficiency, enhance customer experience, and ultimately drive revenue. From mobile ordering to the new set menu feature designed for large parties, we cover it all!

In this festive episode of the Tech on Toast Podcast, we sit down with Ed Christmas, Managing Director at Bums on Seats, to unwrap the secrets behind successful sales strategies in hospitality. From maximising Christmas bookings to addressing year-round operational inefficiencies, Ed shares his invaluable insights and top tips to help operators thrive in the competitive hospitality landscape.

we’re thrilled to spotlight two inspiring female founders, Alana Brailsford and Eve Williamson, from Served. These trailblazers are not just building technology; they’re addressing a critical challenge in the restaurant industry: supporting individuals with food allergies and dietary restrictions. Their mission? To make dining out safe, inclusive, and enjoyable for everyone.

'm thrilled to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with my old friend, John Horsfield, Chief Revenue Officer at Centegra. We delved into the fascinating world of restaurant technology, customer service, and the evolving landscape of the hospitality industry

This week, Chris had the pleasure of hosting two familiar guests: Tommy, the Head of Restaurant Systems at Honest Burgers, and Matt, the founder of Youda, an innovative AI company focused on enhancing employee experiences.

In this episode, Chris had the pleasure of chatting with Oli, the Head of People and Engagement at Pizza Pilgrims. We delved into the world of innovative HR practices and the impact of technology on employee engagement.

I'm excited to share the latest Tech On Toast episode, where I had the absolute pleasure of chatting with Tom James, Managing Director of Bills. We dove into his incredible journey in the hospitality industry, from pulling pints as a bartender to leading a beloved restaurant brand.

In this Tech On Toast episode, host Chris Fletcher chats with Matthew Jones, founder of Bread Ahead, and David from Square about the intersection of baking and technology. Discover how Bread Ahead grew from Borough Market to international fame, the role of simplicity in baking, and how Square's tools help streamline operations. Tune in for insights on customer behaviour, data-driven decisions, and Bread Ahead's exciting future!

In our latest Tech On Toast podcast, Rod Schneider, CEO of Workforce.com, shares his journey from aspiring cricketer to tech entrepreneur, and how his platform is revolutionising workforce management. Tune in to discover how Workforce.com is optimising scheduling, reducing employment friction, and using AI to drive efficiency and productivity for businesses worldwide!

In our latest episode, I had the privilege of speaking with Oli Cavanagh, co-founder of StrikePay, about how they’re reshaping digital tipping across hospitality and service industries. 💸

Grab a cuppa and get comfy, because in this episode we have a natter with Tom Hacquoil, the CEO at Pinpoint. He shares his thoughts on the ever-evolving world of recruitment technology and the candidate experience. Highlights: • Hitting the Century Mark (00:01:00): Tom kicks things off by mentionin

In this episode of the Tech On Toast podcast, Chris Fletcher sits down with Mo Fayed, founder of Grub Tech, to dive deep into the world of hospitality technology. They discuss the evolution of tech in the restaurant industry. Key Topics Covered: [00:05:30] Automating Restaurant Order Management

Leadership in any business is absolutely crucial, we all want someone to follow, to learn from and to believe in, that the mission we signed up for is going to be delivered. Well i think that Champa Magesh is going to do exactly that for Access Hospitality. Sometimes bringing " fresh eyes" into a

The kids are back at school, the nights are drawing in, what does that mean? Deliveroo on tap for our cosy nights in! But are hospitality venues really running a profitable business when it comes to delivery? Well Nick Paine and the team at OpSpot are on hand to make sure you are! I had the pl

Hey Toasters, 👋 We’re buzzing to share the latest Tech On Toast podcast episode with you! This time, we had a super fun chat with Felipe Diaz Sampa, the General Manager at Otter—aka the guy who’s helping restaurants run smoother than ever! 🦦✨ Felipe’s journey is nothing short of an adventure. Bor

🛠️ **How to Transform Customer Experiences with Data-Driven Digital Strategies** 🎧 🚀 **New Podcast Episode Alert on Tech on Toast!** 🎧 In this episode, we dive deep with Sam Hawker, the Head of Digital at Nightcap PLC, as he shares game-changing insights on how they’re revolutionising digita

🎙 New Podcast Episode: How to Have Great Career Conversations with Jo Harley, Co-Founder of Korero Join us on the Tech on Toast podcast as host Chris Fletcher chats with Jo Harley, co-founder of Korero, about her fascinating journey from the hospitality industry to founding a business focused on

In this special edition of the Tech on Toast podcast, we visit Eat the Bird in Cardiff to chat with the founder, Dan, and Laurens from Piggy. They discuss the growth journey of Eat the Bird, the unique concept behind the brand, and the collaboration with Piggy to enhance their loyalty program. Dan

How is it only Wednesday?? It has been a VERY busy week this week so far for the Tech On Toast crew, so lets all get some shade from the sun, sit back grab a cuppa and listen to an Aussie legend David Rigbye, Founder at Operandio on the latest Tech On Toast podcast. What does Operandio do?

🚀🎙️ I am thrilled to announce the latest episode of the Tech On Toast podcast featuring Tracy Jawhar, the vice president of growth for Dext! This episode is packed with valuable insights and takeaways that I can't wait to share with you all. Here are three key highlights from my conversation with