Boosting Restaurant Profits with AI and Digital Loyalty: Insights from Sachin Vasani
Welcome to the Tech On Toast podcast! In this episode, host Chris Fletcher is joined by Sachin Vasani, founder of INSY, as they dive into the world of hospitality technology and marketing.Sachin shares his unique journey from a social work background to becoming an entrepreneur in the tech space, highlighting the challenges and triumphs along the way. Discover how INSY is revolutionising the way independent restaurants attract, convert, and retain customers through innovative marketing systems that integrate online ordering, customer communications, and digital loyalty.Learn about the exciting features of INSY's products, including the game-changing missed call WhatsApp back service and the AI employee, Nishi, designed to enhance customer engagement. Sachin also discusses the importance of understanding marketing metrics and how independent operators can leverage technology to boost their profits and streamline operations.Whether you're a restaurant owner or simply interested in the intersection of technology and hospitality, this episode is packed with valuable insights and practical advice.Don't forget to check out INSY at GoINSY.com and connect with Sachin on LinkedIn!Timestamps:00:00 - Introduction and sponsorship by ZenZap00:11 - Meet Sachin Vasani02:23 - Sachin's background and journey into tech11:52 - The mission of INSY22:08 - Customer success stories30:32 - Introduction of AI employee, Nishi36:02 - Future plans for INSY
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