From the Gold coast to the south coast, how do you break new ground through product & people with Lawrence Pelletier, Global Sales & Marketing Director at Redcat Hospitality Technology
This week Chris talks with Lawrence Pelletier from Redcat Hospitality Technology.
Lawrence was kind enough to share some time with us on his visit to the UK from Melbourne, Australia. He took in the weather, the tennis , our restaurant scene and unfortunately for me the Ashes!!
Redcat’s end-to-end digital ecosystem gives businesses a suite of services to provide great customer experience and run operations effectively. Redcat’s enterprise-level services include:
- Loyalty/iOS & Android Apps
- Kitchen management
- Delivery
- Online Ordering
- Drive Thru
- Table Ordering
- POS & Kiosks
- Inventory & Accounting
Aside from the cricket the pair had a great chat around the following :
- Australia vs UK , the similarities and the surprising differences
- Legacy of tech, 25 years in and constantly moving forward
- The fractured tech stack and the problems operators are facing
- The rising demand for convenience, personalised service and drive through tech!
- Delivery, and the arrival of Google as a player in the every increasing delivery market
- The extreme levels of data capture available to operators
- Expense of doing business in the UK
- The underground and its rubbish wifi !
- and the bloody cricket....
And much much more.....
The Tech on Toast Podcast is brought to you by pointOne EPoS. pointOne EPoS offers the complete Epos system for your hospitality business, from mobile order and pay and self-serve kiosks to restaurant and kitchen management, pointOne has the solution. Head over to their website today to find out more and get in touch with their experienced team.
TECH ON TOAST is proud to be a partner with Hotel, Restaurant & Catering 2024.
