Building Systems with operations in mind with Tommy Giraux, Head of Systems, Honest Burger

Exciting news - a new episode of the Tech On Toast podcast is out now! 🚀In this episode, I had the pleasure of chatting with Tommy Giraux, Head of Systems at Honest Burger, about all things tech in the hospitality industry. Here are three key takeaways from our chat at Brewdog Waterloo!1.Prioritise Transparency in Pricing: Tommy highlighted the importance of tech providers being transparent about their pricing. This transparency not only helps potential customers make informed decisions but also builds trust and credibility in the industry.2.Enhance Customer Support: Customer support is crucial in the tech world. Tommy emphasised the need for tech companies to actively engage with their clients, provide ongoing support, and address any issues promptly. A strong support system can make a significant difference in customer satisfaction and retention.3.Try Before You Buy: Tommy shared his experience with demo platforms and the value of having a hands-on experience before making a purchase. Offering potential customers the opportunity to test out a product or service can help them make better-informed decisions and ensure the solution aligns with their needs.If you’re interested in learning more about the evolving role of tech in the hospitality industry and gaining valuable insights from Tommy Giraux, be sure to tune in to the latest episode of the Tech On Toast podcast. 🍞🔌#TechOnToast #HospitalityTech #CustomerSupport #Transparency #TechInnovation