Becoming the backbone of the food industry with Joe Heather, General Manager UK & IE Deliverect

🌍🚀 Ready to take your hospitality business to the next level? Check out our latest episode of Tech on Toast as we discuss growth strategies and infrastructure with Deliverect.

This week Chris meets Joe Heather, UK & IE General Manager of Deliverect. Deliverect's core product is middleware post-injection , which is the fundamental aspect of the company. However, over the years, it has developed into a platform that includes menu management, order management, data and analytics, and a unified order tablet. These four assets sit at the heart of Deliverect and allow brands and businesses to control their digital channels from one place, which becomes essential as part of their operation or setup.The platform's global nature is growing, with a footprint across 68 different regions. Deliverect is supporting enterprise brands to expand into other regions with the same tech stack. However, the platform's growth brings its own pressures as the team constantly iterates the product to keep up with the world's pace. Deliverect is constantly building new integrations and channels to bring all regions to the same maturity level.The UK is the most mature market that Deliverect deals with, with almost 100 POS integrations and all relevant channels. However, the US and Europe are quickly picking up, with APAC also strong. There are still a few blind spots in regions like India, China, Russia, and Japan, but other than that, Deliverect is well-covered across the globe.Delivery is still relatively new, with its real essence probably only five to ten years old. Deliverect's platform simplifies global operations for businesses, making it easier to manage their digital channels from one place. The platform's focus on menu management is crucial, as it is one of the most obvious points of contact for a business to focus on. By focusing on the menu, businesses can increase their average order spend and drive profitability.

The Tech on Toast Podcast is brought to you by⁠⁠ ⁠⁠⁠⁠pointOne EPoS⁠⁠⁠⁠.⁠⁠ ⁠⁠⁠pointOne EPoS⁠⁠⁠ offers the complete Epos system for your hospitality business, from mobile order and pay and self-serve kiosks to restaurant and kitchen management, pointOne has the solution. Head over to their website today to find out more and get in touch with their experienced team.